
Apple name is one of the first names that come to our minds (especially iPhone users) when we think of music streaming platforms. After all, Apple’s services division is the fastest growing in the company, with Apple Music contributing 6.4% to the total revenue. (Business of Apps: Apple Music Statistics)
Even though users it does not allow users to stream songs for free, Apple Music still holds a dominant position in the music streaming market. Subscribing to their premium plans allows users to access the complete music library on the app, stream offline and access many more premium features.
Although the Apple constantly tries to fix bugs and glitches on the platform by releasing regular updates, many users recently reported experiencing crashes and interruptions while using the platform.
If you are facing the same issue, this article is for you. Here, we will focus in the issue of Apple Music not playing songs, and give effective solutions for the same.
Part 1. Why the Songs Are Not Playing in Apple Music
Before jumping to the solutions for this Apple Music playback error, it is important to analyze the possible causes behind it. We will discuss it in two parts. First, let us discuss its possible reasons together:
Important Tip: The most convenient solution to listen to ‘Apple Music’ music is to download the desired tracks locally (such as the common audio format MP3). For this, a professional download tool will be needed: ViWizard Apple Music Converter (powerful and easy to use).
1. Your Apple Music subscription is expired.
Having an active subscription is a fundamental requirement to play songs on Apple Music. Once the subscription expires, the platform does not allow individuals to access the music library on Apple Music.
2. Network connection error on your device.
Some users wish for high audio quality in Apple Music playback. But with the increase in the audio quality, the app requires higher network connection on the device.
If desired songs are not downloaded in advance, the Apple Music service may face issues to load the cache data in time to play the chosen music.
3. Some Apple Music songs are not available in your region.
The change in song license, or other copyright issues, can be another reason for the glitch. You might not be able to stream a song even though it is available on Apple Music. What I mean is some songs on Apple Music do not play.
4. Apple Music App is buggy.
Not updating the Apple Music app for a long time or the Apple Music server having some unexpected errors or bugs, can give rise to the songs not playing issue.
5. The storage and device issues
Another basic need to play Apple Music without error is to have enough storage on the device. When users tap the Play button on Apple Music, the app temporarily stores some caches to play music without pause. If your device is on an old version, there is a possibility of its storage space being low, which restricts proper playback on Apple Music.
Part 2. How to Fix Apple Music Is Not Playing Songs
In the first part, we discussed the potential reasons of this error. After analyzing them, let’s move on to trying the feasible solutions below.
Ultimate Solution: Use ViWizard Apple Music Converter
If you search for a method to get Apple Music songs to MP3 or other audio formats in the browser, a solution that will definitely pop up is the ViWizard Apple Music Converter for once.
It is a professional and effective Apple Music and iTunes downloader. ViWizard downloader can download and convert Apple Music songs, albums, playlists, and iTunes audios to common audio formats with the help of its advanced description technology for example, MP3, FLAC, AIFF, and more.
To use this tool, you need to have an active Apple Music subscription. Besides converting Apple Music music, ViWizard can preserve its original audio quality and customize its audio parameters, such as bit rate, sample rate, and channel.
Most importantly, in this conversion process, ViWizard can offer a fast conversion speed (30X). ViWizard is ideal for beginners as it has an intuitive and easy-to-use design.
How to download music from Apple Music to MP3 via ViWizard
You can download your favorite songs from Apple Music to MP3 via ViWizard in these five easy steps:
Step 1. Download and Install ViWizard Apple Music Converter on Windows and Mac

Navigate to the ViWizard downloader website and select the appropriate version (Windows/Mac) to download. Follow the on-screen instructions to finish installing ViWizard. First time users are required to subscribe to the ViWizard downloader license.
Step 2. Launch ViWizard and Sign in to Your Apple Music Account

Launch ViWizard on your computer and there will be a built-in Apple Music web player. In the top right corner, click the ‘Sign-in’ part and enter the required account credentials. After a successful login, you can visit the music library.
Step 3. Add Apple Music tracks to the ViWizard conversion list

By using the search function or accessing the music library, choose the desired songs to open. Then, click the ‘Add’ button in the bottom right corner and then click on the Add to Playlist button.
Step 4. Customize audio parameters for Apple Music

Go to the top right corner, then click on the menu bar > preferences. Choose the preferred output audio format, such as MP3, and then adjust other audio parameters for Apple Music. Then, select the OK button to save the changes.
Step 5. Start converting Apple Music

Go to the Converting panel and click the Convert button in the bottom right corner. Wait for a while till the conversion will be finished. Then, click the folder icon, and you will be able to locate the local song file on your device. Thus, listen to Apple Music without error using any compatible device.
Solution 1. Verify your Apple Music Subscription
To verify the Apple Music subscription, first you need to check the status of the subscription. Currently, an individual Apple Music plan charges $10.99/month. For those who don’t know how it is done, here is a brief guide to refer.
- Open the Settings app on your iPhone
- Tap your name at the top to access Apple Music.
- Select Subscriptions.
- Here, all the active subscriptions (including Apple Music) can be found.
- If your subscription has expired, you have the option to reactivate it.
Solution 2. Check the Network Connection on your Device
The next step is to check the network connection on the device. First, open a browser on your device and search for something. If it is working properly, that means the network connection is adequate. If not, here is what can be done:
1. Check the network connection
- Wi-Fi: Make sure the device is connected to the correct Wi-Fi network. If it is not, try reconnecting it or restarting the Wi-Fi router.
- Data traffic: Those using mobile data should check and make sure data traffic is enabled, and the signal is working.
2. Restart your device
Sometimes something as simple as restart can fix many network problems. Try restarting your device (mobile phone, computer, router, etc.) and then connect to the network again.
3. Check your Wi-Fi settings
- Forget and reconnect the network: Select the network you’re connected to in Wi-Fi settings and click “Forget this network,” then enter the password again to reconnect.
- Change the Wi-Fi band: If you have both 2.4GHz and 5GHz bands, try switching bands to improve the connection quality.
Solution 3. Clear the Cache in the Apple Music App
There is no ‘default’ way to clear the caches of the Apple Music app, but you can try a few other ways for it: sign out and sign back into Apple Music; close and restart the Apple Music app; delete and reinstall Apple Music.
Solution 4. Update the Apple Music App
To update the operating system, install Apple Music.
- Configure your operating system and select General.
- Pulse the operating system.
- If a new version of iOS or iPadOS is available, Download/Install it.
- Once the update is complete, Apple Music will be up-to-date.
- Alternatively, you can update Apple Music individually via the App Store.
Solution 5. Free up Storage Space on your Device
If running out of the storage space is the reason for the issue, you can try deleting infrequently used apps and remove temporary files from your device to free up space. Then, restart the Apple Music app to stream your favorite songs.
Solution 6. Check the Apple Music Status Website
If there is nothing noticeably wrong with the Apple Music app, try checking the Apple Status website. From this website allows users to see how Apple Music and other Apple services are working in real-time, including if there are any service interruptions or outages.
- Open a browser on the device and visit Apple’s system status page: https://www.apple.com/support/systemstatus/.
- On the page, there will be a list of Apple services, including Apple Music, with a dot next to each service, here is what different colors signifies:
- Green – the service is working normally;
- Yellow – the service is experiencing issues or some features are unavailable;
- Red – the service is down or unavailable.
- Look for Apple Music to see its current status. If the service is functioning properly, it’s green. If in case of a problem, it’ll be listed in yellow or red, often with more details clarifying the cause of the problem and an estimated time to fix it.
DO YOU KNOW?
Apple Music has a 24-hour music video channel that plays popular music videos, interviews, and live events.
Conclusion
With the help of this comprehensive guide, the Apple Music not playing error has been resolved, right? Understanding the reasons and solutions mentioned in this article will help effectively overcome this issue.
Note: The best solution to listen to Apple Music without any errors is ViWizard Spotify Music Converter.